At Kajal Jewellery, we ensure safe, timely, and secure delivery of all our jewellery orders.

Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.
  • Customized or bulk orders may take 3–7 business days.
  • Orders are not shipped on Sundays or public holidays.

Domestic Shipping (India)

  • We ship across all locations in India.
  • Delivery Time: 3–7 business days (depending on your location).
  • Shipping Charges:
    • Free delivery on selected products & offers
    • Otherwise, shipping charges (if any) will be shown at checkout.
  • Orders are shipped via trusted courier partners.

International Shipping

  • We ship internationally to selected countries.
  • Delivery Time: 7–15 business days.
  • Shipping Charges: Calculated at checkout or shared after order confirmation.
  • Any customs duties, import taxes, or local charges must be paid by the customer.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via WhatsApp/SMS/email.
  • You can track your order using the courier partner’s website.

Packaging

  • All jewellery is packed securely in protective & tamper-proof packaging to ensure it reaches you safely.

Delayed or Lost Shipments

  • Delivery timelines may vary due to weather conditions, courier delays, or unforeseen circumstances.
  • Kajal Jewellery is not responsible for delays caused by courier partners, but we will assist you in tracking your order.

Incorrect Address

  • Please ensure your shipping address is correct.
  • Kajal Jewellery is not responsible for non-delivery due to incorrect or incomplete addresses.

Contact Us

For any shipping-related queries, feel free to contact us:
📩 WhatsApp / Instagram DM / Email
🛍️ Brand: Kajal Jewellery

Shipping Timing & Couriers – Kajal Jewellery

Order Dispatch Timing

  • Orders are dispatched within 1–3 business days after confirmation.
  • Customized orders are dispatched within 3–7 business days.
  • Orders are not dispatched on Sundays or public holidays.

Delivery Timeline

  • Within India: 3–7 business days
  • International Orders: 7–15 business days
    (Delivery time may vary depending on location and customs clearance)

Courier Partners

We ship through trusted courier services such as:

  • Delhivery
  • St courier
  • India Post (for select locations)
  • DHL / FedEx (for international orders)

Courier partner selection depends on serviceability and destination.

Tracking Details

  • Tracking ID will be shared via WhatsApp / SMS / Email once the order is shipped.

Working Hours – Kajal Jewellery

  • Monday to Friday : 10:00 AM – 8:00 PM
  • Sunday: Closed
  • Public Holidays: Closed
  • Lunch hours :130 pm -300 pm
  • Saturday half working day
  • All orders placed before 1:00 PM will be dispatched the same day or the next business day.

📩 Customer support is available during working hours via WhatsApp / Instagram DM.

Remote location Shipping

No service for village or district location in website and separate shipping charges has to bare by customer for speed post delivery .if customer had place an order they have to bare shipping charges separately offline through upi or bank transfer .